Karen Jackson serves as the Secretary of Technology for the Commonwealth. Prior to her appointment, she served as the Commonwealth's Deputy Secretary of Technology and Vice President of Broadband Programs for the Center of Innovative Technology.

Ms. Jackson serves as a senior advisor to the Governor on technology matters including innovation, data analytics, telecommunications, cybersecurity, and unmanned systems. She is also responsible for overseeing the Commonwealth's IT infrastructure.

Ms. Jackson serves on a number of Boards including the Virginia Economic Development Partnership, the Center for Innovative Technology, the Virginia Research Investment Committee and the Mid-Atlantic Aviation Partnership (MAAP). She also served as Governor McAuliffe's respresentative to the FCC's Intergovernmental Advisory Committee and co-chaired the Commonwealth's Cyber Security Commission.

She holds a bachelor's of science in business management from Christopher Newport University and a master's of business administration from The College of William and Mary